Huawei has introduced that customers with Huawei units in India whose guarantee expires between March 21 to June 21 will now get an prolonged guarantee interval until June 30. This contains units similar to smartphones, smartwatches, headsets, chargers, and extra. An analogous announcement was additionally made by Huawei’s sub-brand, Honor on Thursday for all of the Honor telephones, wearables, headsets and equipment. Honor has additionally prolonged guarantee interval until the tip of June for units whose warranties expire between March 21 to June 21.
The announcement by the businesses got here at a time when India is grappling with the Novel Coronavirus pandemic. The Indian authorities lately introduced a nationwide lockdown until April 14, the place miscellaneous providers had been declared shut. Due to this, a number of launches and supply of smartphones within the nation had been both postponed or cancelled.
Huawei reportedly additionally stated that as a consequence of lockdown over the pandemic, Huawei service centres throughout the nation had been quickly closed till additional discover, as will be anticipated. While saying the extension of guarantee on its merchandise, the corporate in a tweet said, “We’re here to support you! As a gesture of good faith, we have extended the warranty on all smartphones, smartwatches, headsets, chargers, etc.”
Honor in an analogous notice, which additionally notes the closure of service centres as a result of lockdown till additional discover, mentioned that the choice was taken to make sure seamless service to its customers. “This step has been taken as a gesture of good faith and accountability to ensure seamless service to its users, and to support the consumers while meeting their requirements during this time of uncertainty caused by the global coronavirus outbreak,” the corporate added.
To verify the guarantee standing of their merchandise, Indian customers can go to the corporate’s website to see the related info. The info will be acquired after coming into the serial variety of the product and the verification code.