With malls, outlets, business institutions and retail shops being shut amid rising new coronavirus scare in India, main e-retailers like Amazon and Flipkart have introduced drastic measures to maintain the orders shifting albeit slowly as panic shopping for continues. According to Amazon, as COVID-19 has unfold, it has seen a rise in folks buying on-line.
“In the short term, this is having an impact on how we serve our customers. In particular, you will notice that we are currently out of stock on some popular brands and items, especially in household staples categories,” the corporate said in a current weblog publish.
“You will also notice that some of our delivery promises are longer than usual. We are working around the clock with our selling partners to ensure availability on all of our products, and bring on additional capacity to deliver all of your orders,” it added.
A Flipkart spokesperson mentioned that in these unprecedented occasions, they don’t seem to be solely making efforts to maintain operating its operations as regular as doable but additionally making certain that its provide chain is extraordinarily secure for them.
“We see demand in some categories increase and our teams are working relentlessly in partnership with our sellers to meet customer demand as people are increasingly following social distancing and are not stepping out of their homes,” the e-retailer mentioned in a press release.
Delhi Chief Minister Arvind Kejriwal on Friday introduced rapid closure of all malls within the nationwide capital, with exception for grocery and vegetable outlets and pharmacies.
Further tightening the clampdown within the state in view of the rising variety of coronavirus (COVID-19) instances, Maharashtra Chief Minister Uddhav Thackeray ordered all personal workplaces, outlets and business institutions to close down in Mumbai, Pune and Nagpur.
This goes to place additional stress on the e-retailers to fulfil orders, at a time when gated communities in a number of elements of the nation have restricted supply boys’ entry into the premises, and have requested the homeowners to take orders solely at principal entrances.
Amazon mentioned it will proceed to work carefully with authorities in India and worldwide to make sure that we’re taking the suitable precautions and have carried out a collection of preventative well being measures for workers.
“We have paused visitor entry into our fulfilment centres and have increased the frequency and intensity of cleaning at all operations sites across India,” mentioned the behemoth.
“We’re also working to ensure that no one artificially raises prices on basic need products during this pandemic and have blocked or removed tens of thousands of items,” Amazon added.
Flipkart mentioned for its provide chain and logistics community comprising greater than 120,000 folks, it has organised greater than 3,000 consciousness periods throughout all services.
“Our delivery executives are covered with both life and medical insurance, and anyone who contracts COVID-19 or is placed under quarantine will be provided leave with pay and other benefits, this is irrespective of whether it was contracted on the job,” mentioned a Flipkart spokesperson.