Northwell Health deploys Microsoft Teams as secure messaging tool for clinical staff

Northwell Health is connecting tens of hundreds of hospital employees with Microsoft Teams, bettering collaboration between medical workers and lowering the time wanted to entry affected person info.

Northwell, the biggest hospital community within the New York City space with 23 hospitals and 800 outpatient amenities, started its deployment of Teams as a safe messaging platform initially of final 12 months.

The motive for selecting Teams was to offer workers with a safe and compliant technique of textual content communication, enabling hospital employees to share protected well being info (PHI) on cellular units, mentioned Northwell Health’s chief medical info officer, Michael Oppenheim.

“At the most basic level, we need to provide a solution to enable providers to be able to communicate in a HIPAA-compliant way,” mentioned Oppenheim. “Standard SMS texting on a phone is not sufficiently secure, so we wanted to be able to provide folks with something they could use from a desk, from a handheld [device], and have ad hoc communications with each other.”

Video is one other key use case for connecting medical workers. “Right from within Teams you can communicate, you can launch a meeting, you can have a multi-way collaboration with video. It enables us to take what we wanted from a clinical collaboration perspective beyond just an ad hoc texting tool.”

Source: Internet

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