Content moderators at Facebook and YouTube in Europe and within the US have been requested to signal kinds detailing that the job could trigger post-traumatic stress dysfunction (PTSD).
According to The Financial Times and The Verge, international skilled companies agency Accenture which offers content material moderators for large tech companies have requested them to signal a type, explicitly acknowledging that their job might trigger post-traumatic stress dysfunction.
Accenture runs at the very least three content material moderation websites for Facebook in Europe, together with in Warsaw, Lisbon and Dublin.
The same doc was additionally supplied by Accenture to employees at a YouTube content material moderation facility in Austin, Texas.
Accenture stated the wellbeing of employees was a “top priority”.
“We regularly update the information we give our people to ensure that they have a clear understanding of the work they do,” the corporate stated in an announcement.
“According to an employee who signed one of these acknowledgment forms, every moderator at the facility was emailed a link and asked to sign immediately,” the report stated.
The Accenture type says employees may evaluate “disturbing” movies and that moderating “such content material could affect my psychological well being, and it might even result in Post Traumatic Stress Disorder (PTSD).
Both Facebook and Google stated they didn’t evaluate Accenture’s new type.
Facebook is dealing with lawsuits from former content material moderators over a variety of psychological well being points in California and Ireland.
Case of PTSD and different psychological well being points have been on the rise amongst content material moderators.
The Verge’s probe final month into Accenture’s Austin web site described a whole lot of low-paid immigrants toiling in, eradicating movies flagged for excessive violence and terrorist content material.
“The second they stop Accenture or get fired, they lose entry to all psychological well being companies. One former moderator for Google stated she was nonetheless experiencing signs of PTSD two years after leaving,” the report claimed.
Last yr, The Verge printed a report of Facebook moderators and one in every of them stated he “sleeps with a gun by his aspect” after doing the job.